Train the Trainer

Training that makes a real difference

All of our training is tailored to the needs of the client and participants. The following course outlines can be used as a guide to give an idea of the types of subjects that can be covered in each workshop. Before delivering your workshop we ensure that the content is designed with you in mind and matched to your specific requirements

Effective training skills

If your team members are required to give training courses to their staff then you need to give them the skills to deliver them effectively. Good training is about much more than simply imparting knowledge. Learning Curve Train The Trainer workshops help Trainers develop the structure, skills and confidence to train others effectively.

Good trainers create and deliver memorable training courses that achieve the desired results.

This learning Curve training workshop teaches the skill of training from needs identification, through training delivery (including establishing the right relationship, dealing with difficult situations and motivating and inspiring attendees) to post- training course evaluation.

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Coaching telephone staff

Coaching is one of the most effective ways of improving and maintaining results in the workplace.

As managers and supervisors, we realise that by continuous coaching and development we grow our people and our business. Therefore, it is one of our most important functions. In order to develop customer service and sales skills and improve the performance of our telephone communicators, an objective and measurable system of coaching and evaluation is essential. This Learning Curve workshop equips coaches with the necessary structure, feedback skills and confidence to facilitate effective coaching and performance evaluation.

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Learning Curve - Reading, Berkshire, England: +44 (0)118 987 5683 moreinfo@yourlearningcurve.co.uk

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